VENDING ASSET MAINTENANCE
Your Technician’s Online Toolkit
Vending sales are highest when supported by an efficient and coordinated technician team. The VM Care product delivers real-time, alert-based scheduling for maintaining all assets in your network.
VM Care begins with machine installation. All aspects of bringing up a new customer are automated through the use of a connected SmartPad application.
The same level of support is provided for moves, changes, and repairs within your network. With VM Care, no more paper-based record keeping. Instead, you will set the priority of your technical team, track their progress through the day, and record all results using online technology.
Use the standardized procedures of VM Care to maximize sales revenue and customer satisfaction with machines that are always up and selling!
VM CARE FEATURES
Workflow-based new customer installation with full GPS
Location photograph and special instructions recorded online
Intuitive and easy process for editing a machine planogram
Technician optimization tools to increase customer satisfaction